Goals

What results do you expect？

Know yourself

Identify what is negotiable and what is not for you.

Bottom line

Flexibility

Know your counterpart

Actively listen and put yourself in their shoes

Their attitudes

Theirs pains

Bridge the gap

How to minimise their resistance, or reframe the issue to make it unimportant？

Alternatives

Aware of the alternatives of failure to reach an agreement for both parties.

Yours

Theirs

Call to Action